|
Interestingly, these qualities
closely mirror the fundamentals of powerful and
credible leadership found in the best of today’s
business leaders. Nelson understood that, to engage
in difficult tasks, men and women needed to form an
engaging loyalty to their leader. This loyalty would
only come when the leader had proven his capacity to
motivate, inspire and effectively engage others,
thus creating a belief system for success that both
the leader and his would-be followers embraced. But
what is a “belief system for success” and what are
the vital components that make it work?
Nelson often went to battle with less equipment
[ships and gunnery] and fewer men than his opponents
but had the unique ability to convince himself and
others that this was not always a disadvantage. He
was legendary for his ability to train his crews to
the highest standards of performance and to clearly
communicate the task at hand while listening
carefully to the ideas and concerns of his line
captains. When he had finished preparing for battle,
everyone knew the goal and understood the role they
must play individually and collectively to assure
victory. This is at the very heart of credible
leadership. It suggests a visionary, inspirational
leader surrounded by involved and engaged companions
rather than an exclusive group of managers who rule
by divine right alone or a single figure who
dictates his plan without consideration for the
opinions of others. It is a system of consensus
building and idea generation followed first by
careful planning and preparation and then by
brilliant execution, with well thought-out course
correction if needed.
In a recent meeting with her employees, a CEO talked
of the great success her health food products
company was having. She reflected on the company’s
simple beginnings a decade before and went on to map
out the challenges for the future. She openly
acknowledged the significant past contributions of
many in the room and verbalized the need for
everyone’s input in helping to guarantee future
success. Over the years I have heard hundreds of
similar speeches, but this one, along with only a
few others, had the Nelson touch. Clear, honest,
humble and inspiring, it enrolled the listeners in a
cause greater than themselves or anyone’s personal
agenda. It spelled out the need for the leaders,
including the CEO, to act, talk and teach with both
personal accountability and genuine concern for the
good of their employees, not just the good of the
organization. It reminded everyone that the strong
bottom line would only be sustained if it was a part
– not the whole – of the company’s focus and that
everyone deserved to share in the rewards of
success. It engaged the human spirit of many rather
than simply imposing the will of one.
It has become tiring and de-motivating to hear so
many accounts of controlling, egocentric leaders
whose technical skills within their discipline may
be exemplary but whose lack of vision and inability
to enroll others in that vision often lead to short
term gain and long term organizational paralysis.
While it may cause discomfort for some to use terms
such as compassion, integrity, vision and
inspiration, it remains true that leaders who
possess such qualities are usually followed by
loyal, dedicated associates who stay with the
organization through times of trouble and add
immensely to a rich vibrant culture. The vast
majority of those who served with Nelson through
endless periods of mundane inaction and through
fierce and bloody engagements spoke of him in almost
mythical terms for the rest of their lives. His
obvious faults and failings were understood and
accepted. They knew his feelings for them and they
reciprocated in a conscious and emotion-driven
belief system for success that had at its centre his
leadership qualities. He, in return, knew that each
person who served with him, from captain to cabin
boy, could be persuaded and directed to grow into
the person they were most capable of being. They
could reach their highest potential and it was his
responsibility and duty to make sure they did.
So much of leadership today is about business
results, as well it should be, but how much more
could be accomplished by those with the wisdom and
foresight to recognize that leaving a legacy of
outstanding values and principles is equally as
important as one of improved profits. Sustaining
future profitability through years of increased
competition and ever-changing technology and
innovation may well depend on this simple truth.
Are these key skills intuitive and therefore found
only in a gifted few or can they be transferred and
learned by almost anyone with a strong desire to
acquire them? The answer in both cases seems to be
yes. Those who posses these skills appear to enjoy a
distinct advantage in becoming great leaders, but
evidence suggests that those who consciously work at
acquiring them can also master the art of becoming
the “Nelson” of their organization. |